Lean Six Sigma For Service

Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA.

• | By (Author): Michael George
• | Series:
• | Publisher: McGraw-Hill Education - Europe
• | Publication Date: Jul 16, 2003
• | Country of Publication: United States
• | Number of Pages: 400 pages
• | Language: Not available
• | Binding: Hardback
• | ISBN-10: 0007233485
• | ISBN-13: 9780071418218