Conversation Transformation: Recognize And Overcome The 6 Most Destructive Communication Patterns
McGraw-Hill Education - Europe
£19.38
Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.
- | By (Author): Ben Benjamin
- | Publisher: McGraw-Hill Education - Europe
- | Publication Date: Apr 16, 2012
- | Country of Publication: United States
- | Number of Pages: 256 pages
- | Language: Unknown
- | Binding: Softback
- | ISBN-10: 007176996X
- | ISBN-13: 9780071769969
- By (Author):
- Ben Benjamin
- Publisher:
- McGraw-Hill Education - Europe
- Publication Date:
- Apr 16, 2012
- Country of Publication:
- United States
- Language:
- Unknown
- Number of pages:
- 256 pages
- Binding:
- Softback
- ISBN-10:
- 007176996X
- ISBN-13:
- 9780071769969