Crucial Accountability: Tools For Resolving Violated Expectations, Broken Commitments, And Bad Behavior, Second Edition ( Paperback)
$37.78
McGraw-Hill Education - Europe
Crucial Accountability: Tools For Resolving Violated Expectations, Broken Commitments, And Bad Behavior, Second Edition
McGraw-Hill Education - Europe
$51.79
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McGraw-Hill Education - Europe
Crucial Accountability: Tools For Resolving Violated Expectations, Broken Commitments, And Bad Behavior, Second Edition
Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.
- | By (Author): Kerry Patterson
- | Publisher: McGraw-Hill Education - Europe
- | Publication Date: Jun 16, 2013
- | Country of Publication: United States
- | Number of Pages: 304 pages
- | Language: Unknown
- | Binding: Hardback
- | ISBN-10: 007183060X
- | ISBN-13: 9780071830607
- By (Author):
- Kerry Patterson
- Publisher:
- McGraw-Hill Education - Europe
- Publication Date:
- Jun 16, 2013
- Country of Publication:
- United States
- Language:
- Unknown
- Number of pages:
- 304 pages
- Binding:
- Hardback
- ISBN-10:
- 007183060X
- ISBN-13:
- 9780071830607
