Service Fanatics: How To Build Superior Patient Experience The Cleveland Clinic Way

Service Fanatics: How To Build Superior Patient Experience The Cleveland Clinic Way

McGraw-Hill Education - Europe
SKU:
9780071833257
|
UPC:
9780071833257
£29.72
(No reviews yet)
Condition:
New
Current Stock:
Adding to cart… The item has been added
Description
Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, this book provides actionable lessons for any manager and business leader beyond healthcare.


  • | By (Author): James Merlino
  • | Publisher: McGraw-Hill Education - Europe
  • | Publication Date: Dec 16, 2014
  • | Country of Publication: United States
  • | Number of Pages: 288 pages
  • | Language: Unknown
  • | Binding: Hardback
  • | ISBN-10: 0071833250
  • | ISBN-13: 9780071833257
Additional Information
By (Author):
James Merlino
Publisher:
McGraw-Hill Education - Europe
Publication Date:
Dec 16, 2014
Country of Publication:
United States
Language:
Unknown
Number of pages:
288 pages
Binding:
Hardback
ISBN-10:
0071833250
ISBN-13:
9780071833257
Related Products