Service Fanatics: How To Build Superior Patient Experience The Cleveland Clinic Way
McGraw-Hill Education - Europe
$34.06
Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, this book provides actionable lessons for any manager and business leader beyond healthcare.
- | By (Author): James Merlino
- | Publisher: McGraw-Hill Education - Europe
- | Publication Date: Dec 16, 2014
- | Country of Publication: United States
- | Number of Pages: 288 pages
- | Language: Unknown
- | Binding: Hardback
- | ISBN-10: 0071833250
- | ISBN-13: 9780071833257
- By (Author):
- James Merlino
- Publisher:
- McGraw-Hill Education - Europe
- Publication Date:
- Dec 16, 2014
- Country of Publication:
- United States
- Language:
- Unknown
- Number of pages:
- 288 pages
- Binding:
- Hardback
- ISBN-10:
- 0071833250
- ISBN-13:
- 9780071833257