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Principles Of Services Marketing

McGraw-Hill Education - Europe
SKU:
9780077152345
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UPC:
9780077152345
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Develops an indispensable framework for understanding services, their effective marketing and how this drives value creation. This book reflects the importance of marketing for public services and not-for-profit organizations. It includes chapters on service systems and the experiential aspects of service consumption.


  • | By (Author): Adrian Palmer
  • | Publisher: McGraw-Hill Education - Europe
  • | Publication Date: Jan 16, 2014
  • | Country of Publication: United States
  • | Number of Pages: 554 pages
  • | Language: Unknown
  • | Binding: Softback
  • | ISBN-10: 0077152344
  • | ISBN-13: 9780077152345
By (Author):
Adrian Palmer
Publisher:
McGraw-Hill Education - Europe
Publication Date:
Jan 16, 2014
Country of Publication:
United States
Language:
Unknown
Number of pages:
554 pages
Binding:
Softback
ISBN-10:
0077152344
ISBN-13:
9780077152345