Practical Customer Success Management: A Best Practice Framework For Rapid Generation Of Customer Success

This book provides a simple-to-follow best practice framework that explains what the core CSM (customer success management) steps are at each stage of the customer journey to business outcome success.

• | By (Author): Rick Adams
• | Publisher: Taylor & Francis Ltd
• | Publication Date: Jun 24, 2019
• | Country of Publication: United Kingdom
• | Number of Pages: 246 pages
• | Language: Unknown
• | Binding: Hardback
• | ISBN-10: 0367182769
• | ISBN-13: 9780367182762