Delighting Customers: How To Build A Customer-Driven Organization

Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a wealth of guidance for any organization that has set its sights on delighting its customers and becoming customer-driven.

• | By (Author): P. Donovan
• | Publisher: Chapman and Hall
• | Publication Date: Oct 31, 1994
• | Country of Publication: United Kingdom
• | Number of Pages: 243 pages
• | Language: Not Available
• | Binding: Hardback
• | ISBN-10: 0412610108
• | ISBN-13: 9780412610103