Making Work Visible: Ethnographically Grounded Case Studies of Work Practice

In the 1970s, Xerox pioneered the involvement of social science researchers in technology design and developing better ways of working. This edited volume is an overview of Xerox's social science tradition. Detailed case studies in retail, production, office and home settings show how the client engagement was conducted over time.

• | By (Author): Margaret H. Szymanski, Jack Whalen (Edited by)
• | Publisher: Cambridge University Press
• | Publication Date: Apr 18, 2011
• | Country of Publication: United Kingdom
• | Number of Pages: 408 pages
• | Language: NULL
• | Binding: Paperback / softback
• | ISBN-10: 0521176654
• | ISBN-13: 9780521176651