Difficult Conversations: How To Discuss What Matters Most - 9780670921348

We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.

• | By (Author): Bruce Patton
• | Publisher: Penguin Books Ltd
• | Publication Date: Nov 03, 2011
• | Country of Publication: United Kingdom
• | Number of Pages: 352 pages
• | Language: Unknown
• | Binding: Softback
• | ISBN-10: 0670921343
• | ISBN-13: 9780670921348