Five Star Service: How To Deliver Exceptional Customer Service

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!

• | By (Author): Michael Heppell
• | Publisher: Pearson Education Limited
• | Publication Date: Sep 17, 2015
• | Country of Publication: United Kingdom
• | Number of Pages: 296 pages
• | Language: Unknown
• | Binding: Softback
• | ISBN-10: 1292100206
• | ISBN-13: 9781292100203