Employees First, Customers Second: Turning Conventional Management Upside Down

One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.

• | By (Author): Vineet Nayar
• | Publisher: Harvard Business Review Press
• | Publication Date: Jun 08, 2010
• | Country of Publication: United States
• | Number of Pages: 208 pages
• | Language: Unknown
• | Binding: Hardback
• | ISBN-10: 1422139069
• | ISBN-13: 9781422139066