Incident Management For Operations

This practical book shows you how to apply the same response methodology to your own IT operation. You'll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.

• | By (Author): Rob Schnepp
• | Publisher: O'Reilly Media, Inc, USA
• | Publication Date: Jun 25, 2017
• | Country of Publication: United States
• | Number of Pages: 160 pages
• | Language: Unknown
• | Binding: Softback
• | ISBN-10: 1491917628
• | ISBN-13: 9781491917626