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This Is Service Design Doing
O'Reilly Media, Inc, USA
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O'Reilly Media, Inc, USA
This Is Service Design Doing
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.
- | By (Author): Marc Stinkdorn
- | Publisher: O'Reilly Media, Inc, USA
- | Publication Date: Jan 19, 2018
- | Country of Publication: United States
- | Number of Pages: 500 pages
- | Language: Unknown
- | Binding: Softback
- | ISBN-10: 1491927186
- | ISBN-13: 9781491927182
- By (Author):
- Marc Stinkdorn
- Publisher:
- O'Reilly Media, Inc, USA
- Publication Date:
- Jan 19, 2018
- Country of Publication:
- United States
- Language:
- Unknown
- Number of pages:
- 500 pages
- Binding:
- Softback
- ISBN-10:
- 1491927186
- ISBN-13:
- 9781491927182