The Basics of Process Mapping

Explains how relationship maps, cross-functional process maps (swimlane diagrams), and flowcharts can be used as a set to provide different views of work. This book contains how to procedures for creating each type of map, and includes guidance for determining when each type of map is most appropriate.

• | By (Author): Robert (President, The Bottom Line Group, Dallas, Texas, USA) Damelio
• | Publisher: Taylor & Francis Inc
• | Publication Date: May 11, 2011
• | Country of Publication: United States
• | Number of Pages: 183 pages
• | Language: Unknown
• | Binding: Paperback|Softback
• | ISBN-10: 1563273764
• | ISBN-13: 9781563273766