Business Relationship Manager: Careers in IT service management

Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.

• | By (Author): Ernest Brewster (Author)
• | Publisher: BCS Learning & Development Limited
• | Publication Date: Jun 30, 2014
• | Country of Publication: United Kingdom
• | Number of Pages: 190 pages
• | Language: NULL
• | Binding: Paperback / softback
• | ISBN-10: 1780172508
• | ISBN-13: 9781780172507