The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.
- | Edited By: Marco (University Of Udine, Italy) Sartor
- | Publisher: Emerald Publishing Limited
- | Publication Date: May 09, 2019
- | Country of Publication: United Kingdom
- | Number of Pages: 312 pages
- | Language: Unknown
- | Binding: Softback
- | ISBN-10: 1787698041
- | ISBN-13: 9781787698048