The Human Touch: Personal Skills For Professional Success

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.

• | By (Author): Philippa Thomas
• | Series:
• | Publisher: BCS Learning & Development Limited
• | Publication Date: Dec 13, 2012
• | Country of Publication: United Kingdom
• | Number of Pages: 256 pages
• | Language: Not available
• | Binding: Paperback|Softback
• | ISBN-10: 0007233485
• | ISBN-13: 9781906124915