Service Automation Foundation Courseware

The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.This 2 day course will give you deep insight into the concept of Service

• | By (Author): Jan-Willem Middelbur
• | Publisher: VAN HAREN PUBLISHING
• | Publication Date: Feb 08, 2018
• | Country of Publication: Not Available
• | Number of Pages: 147 pages
• | Language: Unknown
• | Binding: Softback
• | ISBN-10: 9401802068
• | ISBN-13: 9789401802062